Error
Error: An action or inaction by an operational person that leads to deviations from organizational or the operational persones intentions or expectations. In the context of an SMS, both the State and the product or service provider must understand and expect that humans will commit errors regardless of the level of technology used, the level of training, or the existence of regulations, processes and procedures. An important goal then is to set and maintain defences to reduce the likelihood of errors and, just as importantly, reduce the consequences of errors when they do occur. To effectively accomplish this task errors must be identified and reported and analyzed so that appropriate remedial action can be taken. Errors can be divided into the two following categories: a) Slips and lapses are failures in the execution of the intended action. Slips are actions ...